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New Moderation Grievance/Complaint Policy
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Wintermoot
  • Regional Stability Squad
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  • Following input from the community, the Regional Stability Squad (RSS) has passed a Moderation Grievance Policy, which can be read here. This policy details how you can report issues regarding moderation, such as moderator misconduct, and how reports are handled, investigated, and resolved. 

    Along with the policy, a new Moderation Support Request page has been created on the beta website, where you can privately report either rules violations or grievances against moderation. Depending on the type of report you are making, it will go to the RSS or moderator Discord channels, where it will be handled from there. If you wanted to make a public report, you can also do that in the Technical forum.

    I would like to thank @☆ Neon ☆, whose negative experiences last summer led to the creation of this policy, as well as @Gerrick for his feedback suggesting the policy specify when dual moderation-RSS members who were involved in a reported incident must recuse themselves from RSS discussions and votes related to it.
    1 person likes this post: taulover


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    Wintermoot
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    ☆ Princess Abigail ☆
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  • I am glad that I could help push forward a change that will hopefully positively impact this community. 
    2 people like this post: Wintermoot, taulover
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